Shipping & Delivery

Shipping Availability

LIVTAB currently provides standard shipping to eligible addresses within the contiguous United States.

International shipping may be available depending on the product, quantity, destination, and local delivery requirements. If you are located outside the contiguous United States, please contact LIVTAB Support before placing your order. Include the product you are interested in and your complete delivery address so our team can confirm shipping availability and any additional costs.

Some remote locations, islands, U.S. territories, military addresses, P.O. boxes, and addresses outside standard carrier service areas may not be eligible for delivery.

Shipping Costs

Standard shipping is free for eligible orders delivered within the contiguous United States.

Additional shipping charges may apply to remote locations, international destinations, special delivery requests, or areas outside our standard carrier service range. If an additional charge is required, we will confirm the cost before the order is shipped.

Estimated Delivery Times

Estimated delivery times vary by product. Most eligible orders are expected to arrive within 3–10 business days after the order has been confirmed.

Business days are Monday through Friday, excluding public holidays.

Delivery estimates begin after your order has been confirmed. Actual delivery times may be affected by product availability, destination, order volume, weather, holidays, carrier delays, and address accessibility.

Order Confirmation & Address Verification

After placing an order, you will receive an order confirmation email.

Please review your name, shipping address, product model, color, and quantity carefully. If any information is incorrect, contact LIVTAB Support as soon as possible.

Once an order has entered processing or has been transferred to the carrier, we may not be able to change the shipping address or product selection.

LIVTAB is not responsible for delays or additional costs caused by incomplete or incorrect delivery information provided at checkout.

Tracking Your Order

You will receive a shipping confirmation email with tracking information after your order has been dispatched.

Tracking information may take 24–72 hours to appear in the carrier's tracking system.

Orders containing multiple products or accessories may ship separately. If this happens, you may receive more than one package and more than one tracking number.

If tracking information has not updated for an extended period, contact LIVTAB Support and include your order number.

Oversized-Item Delivery

LIVTAB smart coffee tables and standing desks are large and heavy products. Delivery service may vary depending on the product, package size, destination, and local carrier.

Some oversized orders may:

• Be delivered by a freight or oversized-item carrier.
• Require a delivery appointment.
• Arrive in more than one package.
• Require assistance from another person to move or assemble.

Unless otherwise confirmed in writing, standard delivery does not automatically include unpacking, installation, room-of-choice placement, packaging removal, upstairs delivery, or other white-glove services.

Before delivery, please make sure that doorways, hallways, elevators, stairs, and other access areas can accommodate the package dimensions shown on the relevant product page.

Receiving Your Order

Please inspect the exterior packaging when your order arrives.

If the package appears visibly damaged:

1. Photograph the damaged outer packaging before opening it.
2. Photograph the shipping label.
3. Inspect the product and photograph any visible damage.
4. Keep the original packaging and all included materials.
5. Contact LIVTAB Support with your order number, photos, and a description of the issue.

Do not discard the original packaging until you have confirmed that the product is complete and working properly.

Reporting shipping damage promptly helps us review the delivery with the carrier and determine the appropriate solution.

Delivery Delays

Delivery delays may occasionally occur because of weather, public holidays, high shipping volume, carrier service interruptions, incorrect address information, or circumstances outside LIVTAB's reasonable control.

If your order has passed its estimated delivery window, contact LIVTAB Support with your order number. Our team will review the available tracking information and assist with the next steps.

Lost or Missing Packages

If tracking shows that your order was delivered but you cannot locate the package:

1. Check the delivery area, building entrance, reception desk, garage, and other secure locations.
2. Ask household members, neighbors, property management, or reception staff whether they accepted the package.
3. Confirm that the delivery address on your order is correct.
4. Contact the carrier using the tracking number.
5. Contact LIVTAB Support if the package is still missing.

We will review the available tracking and delivery information and help determine the appropriate next step.

Order Changes & Cancellations

If you need to change or cancel an order, contact LIVTAB Support as soon as possible.

We will make reasonable efforts to assist, but order changes and cancellations are not guaranteed after an order has entered processing or has been transferred to the carrier.

Orders that have already shipped cannot be canceled. If you no longer want the product after shipment, the order will be handled according to our Returns and Refunds Policy after delivery.

International Shipping

International shipping may be available depending on the product and destination. Shipping costs, estimated delivery times, customs requirements, taxes, and import duties vary by destination.

Unless LIVTAB confirms otherwise in writing, international customers are responsible for applicable import duties, taxes, customs charges, brokerage fees, and other government-imposed fees.

Before placing an international order, please provide:

• The product and quantity.
• Your complete delivery address.
• Any special delivery requirements.

Our team will confirm whether delivery is available and provide the applicable shipping information before the order is finalized.

Frequently Asked Questions

Find quick answers to common questions about LIVTAB shipping, delivery times, tracking, international orders, and oversized-item delivery.